Divad Digital Privacy Policy

Divad Digital Privacy Policy

Divad Digital ("Divad Digital," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when using our website, services, marketing solutions, automation systems, appointment scheduling tools, and communication channels.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal information.

By using our website and services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following categories of information:

Personal Information

- Name

- mail address

- Phone number

- Business name

- Mailing address

- Appointment details

- Communication preferences

Business Information

- Company information

- Website information

- Marketing requirements

- Service requests

Communication Information

- SMS messages

- Email communications

- Phone call records

- Customer support interactions

- Appointment confirmations

- Form submissions

Technical Information

- Device type

- Browser type

- IP address

- Operating system

- Usage information

How We Collect Information

We collect information through:

- Website contact forms

- Appointment booking forms

- SMS opt-in forms

- Email subscriptions

- Phone calls

- Customer service inquiries

- Marketing consultations

- Service requests

- Direct communications with our team

Information may also be collected through our CRM, automation, and communication platforms used to deliver our services.

How We Use Information

We use collected information to:

- Provide marketing services

- Build and manage websites

- Deliver automation services

- Schedule appointments

- Respond to inquiries

- Provide customer support

- Send appointment reminders

- Deliver service updates

- Process payments

- Improve our services

- Communicate with customers

- Send promotional offers when consent has been provided

- Request reviews and feedback

- Maintain account records

- Comply with legal obligations

SMS & Communications

By providing your phone number and opting in, you consent to receive text messages from Divad Digital.

Message types may include:

- Appointment reminders

- Appointment confirmations

- Customer support communications

- Follow-up messages

- Service notifications

- Marketing and promotional messages

- Review requests

- Account notifications

- Business updates

Message frequency may vary based on your interactions with us and the services you request.

Message and data rates may apply.

Consent to receive SMS messages is not a condition of purchase.

You may opt out of SMS communications at any time by replying: STOP

After opting out, you will no longer receive SMS messages unless you provide new consent.

For assistance, reply: HELP

or contact us directly using the information provided below.

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS consent is never sold, rented, transferred, or provided to any outside organization for marketing purposes.

Data Sharing Policy

Divad Digital does not sell customer information.

Divad Digital does not rent customer information.

Divad Digital does not provide customer information to outside organizations for marketing or promotional purposes.

We may provide limited information to trusted service providers solely for the purpose of operating our business and delivering services to customers. These providers are required to maintain the confidentiality and security of information.

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

SMS consent records are maintained solely for compliance and communication purposes and are not used for any external marketing activities.

Cookies & Tracking Technologies

At this time, Divad Digital does not use cookies, tracking pixels, behavioral advertising technologies, or similar tracking technologies on its website.

In the future, if cookies or tracking technologies are implemented, this Privacy Policy will be updated accordingly.

Data Security Practices

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

Security measures may include:

- Secure access controls

- Password-protected systems

- Encrypted communications where applicable

- Restricted access to customer information

- Ongoing monitoring of systems and platforms

While we strive to protect your information, no internet transmission or storage method can be guaranteed to be completely secure.

Data Retention

We retain personal information only as long as necessary to:

- Provide requested services

- Maintain customer relationships

- Meet legal requirements

- Resolve disputes

- Enforce agreements

When information is no longer required, it is securely deleted or anonymized when reasonably possible.

Third-Party Services

Divad Digital uses third-party service providers to operate and support its business activities.

These providers may include:

- GoHighLevel (CRM, automation, communication platform, appointment scheduling)

- Stripe (payment processing)

- Google Workspace (business communications)

- OpenAI / ChatGPT (business productivity and content assistance)

- Telecommunications providers supporting SMS and phone communications

GoHighLevel serves as our primary customer relationship management platform and data processor. Information submitted through forms, appointment scheduling tools, communication channels, and automation workflows may be stored and processed within GoHighLevel to facilitate customer interactions and service delivery.

These providers are authorized to process information only as necessary to perform services on our behalf.

Your Rights & Choices

Depending on your location and applicable laws, you may have the right to:

- Access your information

- Correct inaccurate information

- Request deletion of information

- Request information about data processing

- Withdraw consent where applicable

- Opt out of marketing communications

Requests may be submitted using the contact information below.

Opt-Out Instructions

Email Communications

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

SMS Communications

Reply: STOP

to unsubscribe from text messages.

Reply:HELP

for assistance.

Phone Calls

You may request that we discontinue non-essential communications by contacting us directly.

Children's Information

Our services are not directed toward individuals under the age of 13.

We do not knowingly collect personal information from children under 13 years old.

If we become aware that information has been collected from a child under 13, we will take appropriate steps to remove that information.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or business practices.

Any updates will be posted on this page with a revised "Last Updated" date.

Continued use of our website or services after updates are posted constitutes acceptance of the revised Privacy Policy.

Contact Information

Divad Digital

Address:
4103 S Nashville Ave
Orlando, FL 32839
United States

Phone: 561-729-4263

Email:[email protected]

Website: www.divad-digital.com

For privacy-related questions, requests, or concerns, please contact us using the information above.

Last Updated: June 18, 2026